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Membership & Loyalty System

Subscription tiers with checkout upsells, auto-applied discounts, and store credit

PHPWordPressWooCommerceJS

No Loyalty Infrastructure

High-value repeat buyers were treated the same as first-time visitors. No pricing differentiation, no stickiness mechanism, and no incentive to stay versus shopping on Amazon or Etsy. Repeat customers generated revenue but had zero reason to feel locked in.

Three-Surface Membership Plugin

A custom plugin with three integrated surfaces: a dynamic membership sales page, a checkout upsell flow with live discount application, and a member dashboard in My Account. Two tiers — Standard ($9.99/mo) and Business ($19.99/mo) — with planned spend-based tiers (Ruby, Emerald, Diamond).

What It Does

  • Membership upsell cards inline at checkout payment step
  • Live order summary recalculation on tier selection
  • Auto-applied discounts — no coupon code needed
  • Store credit checkbox for members at checkout
  • Dynamic sales page with perks grid and FAQ accordion
  • Most Popular badge on recommended tier
  • Testimonials section on sales page
  • Member dashboard in My Account

Current Progress

In Progress

Core build complete on staging. Finalizing spend thresholds for planned spend-based tiers (Ruby, Emerald, Diamond). Dashboard redesign pending before go-live.