Gem Awards Design Vault
Self-service portal for proof approval, design management, and one-click reorders
WooCommerce Plugin
- Stack
- PHP, WordPress, WooCommerce, MailerLite, JS
- Built at
- Gem Awards, the company where I work
- Screenshots
- Demo data
The Problem
No Self-Service Path for Reorders
Customers had no way to access old proofs or reorder previous designs without emailing support. Staff manually tracked everything, pulling up past orders, re-sending proof files, and re-entering product options by hand. Every reorder was a support ticket.
The Solution
Custom Design Portal in My Account
I built a custom WooCommerce plugin that adds a full design portal directly into the customer's My Account area. It runs on its own database schema (gav_ tables), with cron-based auto-approval for proofs idle 10+ days and MailerLite transactional emails for proof notifications.
Visual Walkthrough
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Key Features
What It Does
- Dashboard stat cards for saved designs, proofs awaiting review, and support claims
- Design card UI with proof thumbnail and approval badge
- One-click Re-Order button on every design
- Request Edits link for revision workflows
- Inline reorder form pre-filled with original product options
- Admin proof upload panel for staff
- 10-day auto-approval cadence via WP-Cron
- MailerLite transactional emails for proof notifications
Impact
Results
- Manual Proof Requests
- ~0
- Reorder w/ Options Pre-Filled
- 1-Click
- Auto-Approval Cadence
- 10-Day
Start with a free AI Audit.
A free 30-minute audit of the work your team repeats every day. If there is a fit, you get a fixed proposal within a week. I do not pitch you and I do not chase you.
Or email me at treyson@treysonwelch.com